Charging problem after software update

[KissSzabi]

My model x 90D is impossible to charge with the original tesla mobile connector at home. I am in Europe i use schuko adapter for 230 v 16 A.

I dont know whats happened but before woks , or the adapter now is defect or is the new software problem

anybody whit some idea?

The tesla hotline said , the service center contact me after Christmas holiday

But now is impossible to use the car because the battery is almost empty (i have 40 km )

 

[scottf200]

Can you borrow one from a friend for the night? Or a Chademo adapter and go some place near with chademo?

 

[KissSzabi]

Can you borrow one from a friend for the night? Or a Chademo adapter and go some place near with chademo?

unfortunately where i am now no public chargers and in 250 km no another electric car , i am in Targu Mures Romania ( Google Maps )

 

[toxicpenguin]

Try resetting the car (hold center buttons down) on steering, then reset the console (hold upper 2 buttons), while car is unplugged. Then reset the adapter (on the back of the adapter is a reset button.

 

[toxicpenguin]

That is the reset button im talking about

 

[KissSzabi]

That is the reset button im talking about

thank you i tried this before , now i need to try to reset the car too

 

[toxicpenguin]

thank you i tried this before , now i need to try to reset the car too

sometimes in the cold weather (i see its -3degrees there) the car acts funny .... so i reset the car software, then the charger and then plug it in (in that order). Remember when you reset the adapter it needs to be plugged in the wall not in the car.
Works for me everytime.
Hope it works for you!!!

 

[toxicpenguin]

thank you i tried this before , now i need to try to reset the car too

Any luck?

 

[KissSzabi]

Any luck?

sorry for late reply , unfortunately not better check this video

 

[toxicpenguin]

sorry for late reply , unfortunately not better check this video

You may have an electrical issue. Try plugging the cable into a regular socket (or another socket) using one of the adapters provided with the charging cable. If the issue is with the car/ cable you will have a fail message again. If it succeeds you will charge extremely slow but at least you will charge the car. Then you know your electrician needs to have a look at power source.

 

[toxicpenguin]

sorry for late reply , unfortunately not better check this video

Did u get an adapter like this

 

[KissSzabi]

View attachment 207787
Did u get an adapter like this

now i start the charging in another location not far , i find there 3 phase connector, i use same cable whit three phase adaptor.

Probably the 230 V single phase adaptor is defect , tomorrow i hope the service center find the problem

BUT now charge only with 10 amp not 16 why?

thank you for hepl!

 

[toxicpenguin]

Probably it will ramp up to 16 as you build more charge, and the cold might be the culprit!
At least you know your car can charge!!!

I would call an electrician and check your original power outlet before heading out to tesla. I still think it's your outlet that failed not the cable, car or adapter

 

[KissSzabi]

Probably it will ramp up to 16 as you build more charge, and the cold might be the culprit!
At least you know your car can charge!!!

I would call an electrician and check your original power outlet before heading out to tesla. I still think it's your outlet that failed not the cable, car or adapter

Thank you for your help! i notify when the problem is solved!

 

[fi13]

Was it solved?