Close Window from Phone?

[Oldrocky]

My sister-in-law just told me "the passenger seat window is open on your car'. I went to the Tesla
App in my phone - did not find anything related to windows AnyWhere. What am I missing?
Yes, went out to check car and saw window was open.
Also checked the App on this laptop (Windows 11) and again - nothing about windows anywhere.
Again ... what am I missing?
- Jim in the PNW

 

[Harvey Danger]

Older Model X's can't *roll up* windows remotely via the app.

Interestingly, the newest versions of the phone app allow *some * remote control of the windows: if you select 'climate' from the main list (of the phone app home screen), you will see there is an icon at the bottom that says 'vent'

If you select this on an older Tesla, you will see a pop up reminding you that this is a one-way operation, you can open remotely but you can't close remotely, just like the frunk.

Note that on the main controls screen *inside the car* under the "Vehicle" section there is a section about 'Car Left Open Notifications" where you can tell the car to "alert" you (via the phone app) if the windows (or doors) are left open.

See attached photo

 

[Oldrocky]

Art,
Thanks for your answer - not the answer I was hoping for but at least I 'know what to expect'. Sure
seems like an oversight on the part of the engineers ... but just like most tech things these days the
engineers are all too often isolated from the customers to the point that they don't think like a
user. What is "cool" is more likely to be done than what is "obvious". *Sigh*
- Jim in the PNW

 

[bro1999]

Art,
Thanks for your answer - not the answer I was hoping for but at least I 'know what to expect'. Sure
seems like an oversight on the part of the engineers ... but just like most tech things these days the
engineers are all too often isolated from the customers to the point that they don't think like a
user. What is "cool" is more likely to be done than what is "obvious". *Sigh*
- Jim in the PNW

I think it's a liability thing for why you can't close windows via the app. Like if a kid or Fido has an arm or head out the window and you remote close them...

 

[Oldrocky]

bro1999,
Hadn't thought about that ... not sure I agree with that 'logic' since you can close them on the
later cars just not this 2018 MX.
- Jim

 

[mxnym]

I think you can close them via the API using third party software. I'm not sure whether or not the fact that they are capable and the Tesla app doesn't surface the option supports the liability theory.

 

[fr100]

Has to be a hardware difference because 3/Y can fully close all windows from the app from any opened amount.

 

[Snipealot]

I have a 2020 MX LR+ and can roll up the windows remotely using a 3rd party app called "Tessie" so it is possible and there must be a liability issue due to a hardware difference in the Model 3/Y and Refresh S/X that perhaps allows the window to sense if there is an obstruction while closing.