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DAB Radio?

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I've read of people having trouble in a new car. One thing that seemed to help was deliberately going to a strong signal area (or possibly driving through such areas, maybe on multiple occasions) and then the scanning worked. Dunno if there are maps of strong / weak signal areas near you though?

But if its needing to go to service anyway I'd get them to sort it. We had static on FM (still have on one channel, sadly the one we listen to most ...) and Service fitted some electrical shielding as part of a known-fix, so might be that there is some electrical interference that effects some cars ... but I'm only guessing.