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Damaged Screen? Purple line

499BD762-A05E-4CD3-A9AE-8D3783F4B2E9.jpeg
 
  • Informative
Reactions: tracksyde

DopeGhoti

Active Member
Aug 28, 2019
1,277
1,465
Phoenix, AZ
Good news and bad news. The bad news is that this may be a hardware issue. The good news is that the sort of artifact you're seeing usually is just the connector between the hardware rendering the image and the actual display (think of it as the cable between your computer and monitor, or on a laptop the cable in the hinge connecting the screen to the rest of the hardware). It's possible the connector is simply loose or failing, and with any luck Tesla can just reattach it for you or acquire a new connector cable.

Unfortunately, this $4 connector may only come as part of the $1,500 "screen assembly". You'll want to talk to Tesla about this.

Are you still inside your warrantee horizon?
 

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