Hi guys.
I am trying to expedite my delivery process. Apparently, I did my financing with Bank of America right after I order my Model 3. It was exactly one week. Right at the morning of the Friday, BoA sent me the final document to sign and they confirmed with me that the loan is funded right away. However, when I contacted my delivery advisor and Tesla CS, they said the final loan amount is still pending and they are waiting for it to be posted in order to proceed with the delivery (Home delivery inventory model from Phoenix -> Dallas Service Center -> My house). Called my loan officer and she told me to let them know that they need to email [email protected] in order to verify the status since BoA sent the confirmation to that email. I explained a couple time for both my advisor and Tesla CS, but I don't think they know about it. Even with some wire transfer or direct deposit (which the loan officer said to me that BoA directly put money into Tesla account) should not take this much time. Much to my dismay, my delivery advisor does not reply quick through email like he supposed to be and no way to reach him directly without going through CS customer first.
Does anyone with the same kind of experience has some suggestion for me to speed up this process?
Thanks.
I am trying to expedite my delivery process. Apparently, I did my financing with Bank of America right after I order my Model 3. It was exactly one week. Right at the morning of the Friday, BoA sent me the final document to sign and they confirmed with me that the loan is funded right away. However, when I contacted my delivery advisor and Tesla CS, they said the final loan amount is still pending and they are waiting for it to be posted in order to proceed with the delivery (Home delivery inventory model from Phoenix -> Dallas Service Center -> My house). Called my loan officer and she told me to let them know that they need to email [email protected] in order to verify the status since BoA sent the confirmation to that email. I explained a couple time for both my advisor and Tesla CS, but I don't think they know about it. Even with some wire transfer or direct deposit (which the loan officer said to me that BoA directly put money into Tesla account) should not take this much time. Much to my dismay, my delivery advisor does not reply quick through email like he supposed to be and no way to reach him directly without going through CS customer first.
Does anyone with the same kind of experience has some suggestion for me to speed up this process?
Thanks.