M3P+ delivered on 8/2.
There were multiple aesthetic issues with it, so I immediately scheduled a service appointment with the Las Vegas SC for 8/17 (dark paint runs on the back bumper, random paint chips, dented chrome lining around the door, etc). The car has been in the body shop and Service Center since then.
I received a call on 8/31... while they were trying to replace the chrome lining, they pulled out and damaged the leather lining that covered some electrical wiring, which apparently makes it dangerous to drive the car, and it would take "a few more weeks" to receive the part and replace it.
Does this qualify as a lemon?
I am located in Nevada.
(https://www.dmv.org/nv-nevada/automotive-law/lemon-law.php)
In Nevada, a new vehicle is considered a lemon if it has:
Does being in the Service Center for repairs count as being "out of service"?
I received a bill for my first car payment in the mail today. Feels really unfair that I have to make payments on a car that was sent immediately to the SC (8/17 was the first availability). Has anyone been able to escalate this and have the parts shipped faster? It's even more frustrating that SC managers never return messages, and thus, I must resort to posting on the internet to try and get some answers.
I imagine that I will get flamed for asking this. I apologize in advance, as I am not familiar with these things.
There were multiple aesthetic issues with it, so I immediately scheduled a service appointment with the Las Vegas SC for 8/17 (dark paint runs on the back bumper, random paint chips, dented chrome lining around the door, etc). The car has been in the body shop and Service Center since then.
I received a call on 8/31... while they were trying to replace the chrome lining, they pulled out and damaged the leather lining that covered some electrical wiring, which apparently makes it dangerous to drive the car, and it would take "a few more weeks" to receive the part and replace it.
Does this qualify as a lemon?
I am located in Nevada.
(https://www.dmv.org/nv-nevada/automotive-law/lemon-law.php)
In Nevada, a new vehicle is considered a lemon if it has:
- Been out of service for at least 30 days during the warranty period or 1 year—whichever comes first.
Does being in the Service Center for repairs count as being "out of service"?
I received a bill for my first car payment in the mail today. Feels really unfair that I have to make payments on a car that was sent immediately to the SC (8/17 was the first availability). Has anyone been able to escalate this and have the parts shipped faster? It's even more frustrating that SC managers never return messages, and thus, I must resort to posting on the internet to try and get some answers.
I imagine that I will get flamed for asking this. I apologize in advance, as I am not familiar with these things.