I've had my 2023 Long range model 3 since June of 2023 and will be taking it in to service again for pulling to the right constantly. This is the 5th or 6th visit for the issue alone since getting the vehicle. They have done alignments, replaced the steering rack, replaced a compliance link and reinstalled software and the issue still persist ever time. I love this car but with this constant problem and it not being fixed along with the multitude of rattles, trim falling off, and other smaller problems is it worth pursuing a possible lemon law situation here? ive never had a vehicle with this many issues especially so new into its life and just am very tired of dealing with it.
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When to look in to lemon law
- Thread starter Jacob Lamczyk
- Start date
I do not, looked through all my service history appts and no alignment reports. They all just say “ four wheel alignment check and adjust”
BigNick
Infamous Fat Sweaty Guy
I take it you've tried on multiple roads/surfaces and have the same pull to the right (i.e., road crown has been ruled out.)
Rotating the tires (side-to-side, not front-to-back) would likely cause the pull to reverse direction if the tires are the culprit.
Dragging brakes can cause a pull as well.
Rotating the tires (side-to-side, not front-to-back) would likely cause the pull to reverse direction if the tires are the culprit.
Dragging brakes can cause a pull as well.
Yep had the tires rotated and still the same thing. It’s been doing this since the day I took delivery of the car
zoomer0056
Active Member
You are thinking about lemon law. With the replies to your post I would think you can only win by proceeding with your idea. Purely for principle you will win, but hopefully you can get a good car out of the effort you will put in.
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I've just never done a lemon law before or know much about it. Given the issue and the number of times ive taken to service center and no resolution, is pursuing it viable?
A quick look at the Nebraska state web site on the subject suggests they don't make it easy for you. Not an administrative process as in other states, you need to either go to an arbitration process or sue in court. That probably takes a lawyer to do successfully. I'd try threats and bluster first.
How many service centers have you taken it to? could you have the alignment checked by an independent shop?
Just two, there is one here around Omaha I usually go to but I've also taken it to Des Moines IA twice too. Next closest one is Kansas City so another annoying part is just how few options I have relatively close by. The alignment was checked when I had the wheels balanced at Discount Tire
Same boat. The Nebraska service center is a nightmare. I took my car in to get a door aligned (it came from the factory misaligned) and they managed to screw it up so bad that the window no longer lines up. I have been told I can't use the door until a real body shop aligns it because the window might shatter. I've taken my car in multiple times just to get manufacturer defects fixed. I called a lawyer about lemon law litigation and he agreed that I'm entitled to pursue lemon law because of how poor Tesla's service has been, but also stated that it's unlikely I'd have much of a chance in court given that I'm not exactly a sympathetic complainant.
I'm trying to sell this piece of garbage as fast as possible.
I'm trying to sell this piece of garbage as fast as possible.
My first service visit was for the trim on my passenger seat falling off, the pulling to the right issue, and a rattle in the b pillar on the driver side. They didn’t fix the rattle or the pulling issue, did manage to fix the passenger seat trim but somehow made my rear passenger door misaligned lol
I was reading though the Nebraska DMV site on lemon law and they made it seem like it would be arbitration and I wouldn’t need a lawyer… am I misunderstanding it?
Well, at some point, I would have asked them to see the alignment report. At this point, I'd want independent verification. So, take it to an independent tire shop. Most will do a free alignment check, at least around here they do. That way you have some actual independent evidence before you file a lemon law return.
rpiotro
Active Member
davewill
Active Member
Well, you have keep in mind that the DMV isn't necessarily on your side. I wouldn't try a lemon law claim without consulting an attorney, and I would probably have them handle all the paperwork. It's too easy to make a procedural mistake, or not respond correctly to whatever BS Tesla might throw up against the wall.
GoergeJetson
Member
Discount tire doesn't do alignments, so they would not have checked anything. I'd suggest taking it to a shop that specializes in alignments. For the B-pillar rattle, it's the seatbelt adjuster, just look up on Youtube, you will find videos of how to add a bit of felt tape to fix it, it's very easy but if you can't do it yourself, just tell the service center what to do. Seems the Service Center has tried to do what they can by replacing several expensive parts under warranty. It doesn't help anyone to get upset, just call Tesla directly and escalate your problem, believe it or not, there is a number and a person at Tesla that you can call, you just need to wait on the line and tell them your issues. They will open a case and work with the Service Center to resolve your problems, with the exception of the alignment, that I would take to a specialist.
Gauss Guzzler
Safety Score = 42
Contact the consumer protection division of your state attorney general. They are helpful and their threats will be more effective than yours. If it doesn't work, retain counsel. Their fees are paid by the manufacturer if you win.
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