I just picked up my car 2 weeks ago. When drive around corners, or really anytime my body weight shifts from side to side, the seat will make a knock/clunk sound. It’s like there is a very small amount of play in the seat pan.
I had a service tech come out today and after him being 2.5 hours late, he just tightened the seat rails down and started to leave without talking to me. I ran out before he left and he said he tightened them down more but didn’t feel like that would fix it. He said maybe they’d need to replace the seat. I asked him what my next steps were and he said to escalate the issue and he left. He said he left notes, but when I logged in and looked at his notes it was literally just a “.” Just a period. That was all. It was really the most pointless visit ever and did nothing to fix the issue or attempt to help me.
With that said, I rescheduled another appointment, but I’m worried this isn’t the best next step. Is there a better way to go about this? When I take corners it just makes this noise constantly. I can replicate it if I grab the seat and shift it side to side, but it’s louder with my body weight on it, which isn’t too much (170lbs).
I had a service tech come out today and after him being 2.5 hours late, he just tightened the seat rails down and started to leave without talking to me. I ran out before he left and he said he tightened them down more but didn’t feel like that would fix it. He said maybe they’d need to replace the seat. I asked him what my next steps were and he said to escalate the issue and he left. He said he left notes, but when I logged in and looked at his notes it was literally just a “.” Just a period. That was all. It was really the most pointless visit ever and did nothing to fix the issue or attempt to help me.
With that said, I rescheduled another appointment, but I’m worried this isn’t the best next step. Is there a better way to go about this? When I take corners it just makes this noise constantly. I can replicate it if I grab the seat and shift it side to side, but it’s louder with my body weight on it, which isn’t too much (170lbs).