Dual blank/black screens

[NV Ray]

2012 MS P85. Software 2023.32.7. MCU2 upgrade Mar 2023.

Twice in the past week I was welcomed, both first thing in the morning, to dual blank/black screens. Able to place car in gear, key fob OK to regulate frunk, trunk lid, etc. Unable to open charging port lid using fob, app or charging cable.

Both times steering wheel reboot solved the concern. TSC appointment slated for 18 Oct.

Thoughts?

 

[DerbyDave]

12 Volt Battery?

 

[NV Ray]

12 Volt Battery?

Huh?

 

[DerbyDave]

Have you replaced the 12V battery lately?

 

[NV Ray]

Have you replaced the 12V battery lately?

12v last replaced 3 years ago.

 

[JAlbury825]

2012 MS P85. Software 2023.32.7. MCU2 upgrade Mar 2023.

Twice in the past week I was welcomed, both first thing in the morning, to dual blank/black screens. Able to place car in gear, key fob OK to regulate frunk, trunk lid, etc. Unable to open charging port lid using fob, app or charging cable.

Both times steering wheel reboot solved the concern. TSC appointment slated for 18 Oct.

Thoughts?

Hmmm... odd, it sounds like an MCU issue, but you upgraded to MCU2.

I was seeing errors like this all the time as my MCU1 aged. I got the free eMMC chip upgrade (8 GB to 64 GB), but about a year or so later, I started seeing issues again. So, I upgraded my MCU1 to MCU2 back in April 2023 and I love it. Much more responsive, I have internet access again, it doesn't leak any goo, and there are lots of new features you'll get for Navigation, etc. The upgrade cost $1800 for me (2014 Model S 60, pre-autopilot).

Hopefully they'll find the issue during your service call. Please let us know what happens.

 

[brkaus]

It sounds as if your eMMC chip is full. I was seeing errors like this all the time as my MCU aged. I got the free eMMC chip upgrade (8 GB to 64 GB), but about a year or so later, I started seeing issues again. So, I upgraded my MCU1 to MCU2 back in April 2023 and I love it. Much more responsive, I have internet access again, it doesn't leak any goo, and there are lots of new features you'll get for Navigation, etc. The upgrade cost $1800 for me (2014 Model S 60, pre-autopilot).

Op said mcu2 installed this year.

 

[tldickerson]

I would try a hard reboot by changing the wheel size.

 

[tldickerson]

@NV Ray, click the car icon bottom left of screen. Go to Service then on the right side of screen select Wheel. Change the wheel size. Car will do a hard reboot better that the scroll wheels do. Don't forget to go back and change the wheel size back to what you actually have.

 

[NV Ray]

Follow up from Tesla.