Funny you ask, When I changed my order from an off menu SR to the LR AWD, I asked if I could leave autopilot off, and I was told that it's not possible. I paid full price, and took delivery a few days ago. The car doesn't have basic autopilot enabled, and it's showing in my app as a $3k upgrade I can buy. I've sent an email to support and to the Sales person I worked with but haven't heard anything back yet.
I wonder if the ticket that was created to remove Autopilot from my original SR order stayed open when my order changed and they disabled it on my LR AWD.