Email from Tesla - Powerwall uses 3G Cellular Please connect to Wifi or Ethernet

[dancudds]

I received an email from Tesla telling me 3G is shutting down and to use the Tesla App to configure Wi-Fi. The instructions in the email are

• Open the Tesla app, find ‘Settings’ and select ‘Configure Wi-Fi'

On my iOS app, I don't have an option for 'Configure Wi-Fi' under Settings.

The Tesla website has a different set of instructions I also cannot find in the iOS app Connecting Powerwall to Wi-Fi | Tesla Support

 

[Oceanwolf]

I received the "Action Required" email on Friday at 11 AM PST but I ignored it and figured it was just a bulk mailing to all PW customers because I knew that my GW2 has all three interfaces up (hardwire Ethernet, WiFi and cellular). I was actually surprised when I received the "Correction" email four hours later saying my system was already correctly configured; often organizations like Tesla don't bother with corrections.

We do care where I work. Like Tesla we have a lot of educated/engineer customers and they really tell us when we make mistake..

 

[charlesj]

I still don't know but will find out when G3 is off, I guess, if the Gateway has data memory backup for wi-fi outage, and no cellphone or ethernet connection.

 

[charlesj]

Today is the 2nd. If 3G went off, I am not seeing an issue yet but it looks like G3 is still on line?