Error notification -Service required

[mcs]

Hey all - trying to figure out a new alert that came up on the dashboard. It reads, “Service is required - use mobile app to schedule service”. If you go to the notifications pop up on the main screen it lists an error code GTW_w026. I can’t find any information about this error code anywhere. Scheduling an appt is possible, but won’t help for weeks. I need to know whether it is safe to drive the car or not. I am in the extended service period with a 2016 Model S, about 60k miles. I did recently swap out the battery for an Ohmmu after getting the 12v alert, but this went without issue and the car was driving fine for about a week afterwards without any alerts.

Anyone else experience this alert or know how to find out what is causing it?

 

[ScarletJ]

Hey all - trying to figure out a new alert that came up on the dashboard. It reads, “Service is required - use mobile app to schedule service”. If you go to the notifications pop up on the main screen it lists an error code GTW_w026. I can’t find any information about this error code anywhere. Scheduling an appt is possible, but won’t help for weeks. I need to know whether it is safe to drive the car or not. I am in the extended service period with a 2016 Model S, about 60k miles. I did recently swap out the battery for an Ohmmu after getting the 12v alert, but this went without issue and the car was driving fine for about a week afterwards without any alerts.

Anyone else experience this alert or know how to find out what is causing it?

I have the same issue. Did you ever find out what was causing your error? Tesla isn't giving me any kind of diagnostics that make sense.

 

[DerbyDave]

Here is a thread with issues displaying that error code:

Service Required after 12v battery replacement

Hi all, Kinda of at the end of my rope with my ‘12 Model S (and with Tesla Service.) Model S started displaying the low 12v message, and, assuming Tesla would charge an arm and a leg, I ordered a replacement from EV Tuning. I installed it following a couple of YouTube videos. It really wasn’t...

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