Experience getting Tesla service far from service center (specifically Front Royal, VA)

[TigerNinety]

Hello,

A family member is thinking of buying a Model Y. He lives half way up a state-maintained dirt road off a well-paved road outside Front Royal, VA (for those who know the area). The nearest service center is in Sterling, VA, a 60 mile drive.

If he buys the Tesla, what should he expect, service wise? Obviously, certain things would require getting the car into Sterling, by flatbed, if necessary. But, does Tesla mobile service even travel that far out from a service center? Are there distance or other limitations to something like that for him to be aware of?

Thanks!

Todd

PS. If you live in the Front Royal area and own a Tesla, I'd love to hear your experience getting it any service you've needed. Thanks!

 

[Thp3]

That is pretty close to a Tesla Service Center. For mobile service tasks, they will visit him. But most service calls are at the service center.

You have had a Tesla for years. Your experiences are as good as anyone else’s.

 

[TigerNinety]

You have had a Tesla for years. Your experiences are as good as anyone else’s.

Thanks for the above. While it's true I've had one for years, I've always been within a 30 minute drive of a service center, and now I'm within a 10 minute drive of one (they built another one closer to me, go figure). My roads are all paved, too!

 

[Zookkj]

I am in Harrisonburg and now have the choice of Sterling, Tyson's Corner, and Richmond, all are within a 2-hour drive. I have had it serviced at the Richmond service center on prior occasions (cosmetic and charge port latch), and my Model 3 is currently now at the Sterling service center. They gave me a loaner even though I am out of warranty. So far Sterling seems like a good option for service.