Hi, I called to order a front bumper cover and some other related items, but they said only Tesla approved body shops can order parts. I told the rep that the parts were listed as "Unrestricted" in the parts catalog, then he said he would have to speak to his manager, then he left me on hold for 10 minutes until the line cut off on Tesla's end. Never did hear an answer, and no one called me back. Before I try again, I though it wise to ask the owner community what their experiences have been buying parts from Tesla?
I also read that some Service centers have different sales policies than others, which makes absolutely no sense to me.
I also read that some Service centers have different sales policies than others, which makes absolutely no sense to me.