Hi folks, I am kind of at a loss here and am wondering if anyone has had a similar experience. I took my car to Firestone tonight to get an alignment, purchasing their "lifetime alignment" for my model 3. Well, when I got home, I noticed that tire pressure was put at 42 (I normally have it around 38), so I went to fill the tires and all was good until i got to the rear passenger tire (see photos below). I called and went back immediately and will speak with the manager tomorrow morning. I park my car at work alone and away from curbs, and this damage wasn't there prior to taking it to Firestone. Also, they left me a nice oil fingerprint that I managed to get rid of after a half hour of work. I was just wondering though, how in the hell they could have damaged the rim this bad during an alignment? Has anyone else had an
experience like this?
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Firestone alignment damaged rim
- Thread starter diggity
- Start date
Bill Foster
I'm going home!
C141medic
Active Member
The rim looks like it also has road rash in the same area as the damage. Are you saying that they also did the damage that looks like road rash? If so, that’s really piss poor service. How could they even let you drive off with a rim that looks like it could fall apart any minute? I wonder if the rim is even repairable at this point?
Bill Foster
I'm going home!
Not trying to be a dick, but did someone else drive your car recently ?
When you have that kind of damage you tend to see some paint dust on the wheels for the busted paint.
Bill Foster
I'm going home!
Yeah, it seemed to be a careless job all around, hence the oily fingerprint. I know they took it for a drive prior to the alignment. But, I am not sure how in the hell that this happened. All that I know is that it wasn't like that when I dropped it off. Not quite sure what to do here. And I think that the rim is toast. It looks to me like it needs to be replaced and repainted.
Thanks, CK. Good to know. I wasn't sure if it is because of the plastic coming off the rim. No, no worries, you aren't being a dick. No one has driven the car except for me. I just gave it a full wash on Sunday. And saw that side of the car when I was coming out of my office tonight, prior to taking it in to Firestone.
C141medic
Active Member
I know it’s a stretch, but by any chance did you have dashcam recording on during the repair and test drive?
Bill Foster
I'm going home!
100-150 to a wheel repair company and you will never know it was scratched. Perfectly safe and done all the time.
Nothing to worry about.
Bill Foster
I'm going home!
There is nothing plastic coming off, it’s thick wheel paint, and yes it can be fixed, easily.
National company that does good work.
Alloy Wheel Repair Specialists | Premium Wheel Repair
Oh awesome to know! Thanks, CK!!! I will just take it to the place that powder coated them to begin with to see what they say. I appreciate your help there!
Bill Foster
I'm going home!
If they are powder coated it’s a bigger process.
They need to be repaired, then re powder coated.
Or have the wheel repair company paint them to match the powder coat.
As you can tell I’ve sold a lot of wheel repairs in my life lmao
Lmao I’ll be there in no time lol thanks for your help. My head was spinning when I saw that damage.
With that kind of damage to the wheel area if you brought it in like that, I would think they would want to point it out to you before starting any work and have you acknowledge it before hand.
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