Driver side rear tire needed changing. I had double-plugged it a few weeks ago after running over a large bolt (3/8x4). Plug popped out, I installed new plugs, drove home 40 miles, and called for road side assistance. Drive came and put the car on a flat bed. Asked for the card key and took off. 2 days later I was called to get the car.
Results - driver side tire needed replacing. Tesla service replaced passenger side instead.
Keycard was lost, they programmed a new one.
Car was finally done but wheels were left caked with grease or whatever they use to remove/install tires on rims.
Overall not satisfied with waiting 2 days, losing the key, getting wrong tire replaced, etc.. just a bunch of apologies. No loaner was offered. Uber treats were offered but never given out.
Results - driver side tire needed replacing. Tesla service replaced passenger side instead.
Keycard was lost, they programmed a new one.
Car was finally done but wheels were left caked with grease or whatever they use to remove/install tires on rims.
Overall not satisfied with waiting 2 days, losing the key, getting wrong tire replaced, etc.. just a bunch of apologies. No loaner was offered. Uber treats were offered but never given out.
