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Gauge cluster not working

Discussion in 'Model S: User Interface' started by Fault_Code, Feb 27, 2017.

  1. Fault_Code

    Fault_Code New Member

    Joined:
    Feb 27, 2017
    Messages:
    2
    Location:
    Ottawa
    Interested in purchasing a model S. Only major issue with vehicle I am looking at is that the instrument cluster does not appear to be working (black). I searched the forum and found others mentioning this issue and potential firmware update fixes but would like some clarification.

    I have attached a link to a video link, see below, which illustrated the lack of instrument cluster display (see 1:35 mark in video).


    Thanks
     
  2. steve841

    steve841 Active Member

    Joined:
    Jan 17, 2010
    Messages:
    1,510
    Location:
    Ft. Lauderdale, FL
    IMO .. no one can make that kind of assessment from a video.

    It would have to be looked at by Tesla service .....
     
  3. Fault_Code

    Fault_Code New Member

    Joined:
    Feb 27, 2017
    Messages:
    2
    Location:
    Ottawa
    Vehicle has been taken to the dealer for repair. Thanks for the reply.

    If anyone else experiences this issue the following DIY may remedy the issue.
    "Press and hold top 2 buttons on steering wheel for 10 sec". This action should reset the IC and provide a gauge cluster again.
     

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