Bumping this, as today I found the black plastic guide/tip of one of the charge port pins had broken off and gotten jammed down in the bottom of the charge port, requiring a delicate but forcible extraction. I've put in a service request and am assuming (read: hoping) that they'll replace the charge port with the newer heated one. Any confirmation that this is likely how it will go? Is the new/heated port compatible with the '19 model year?