How long does it take TESLA to register new user on APP.

[usa9910]

Hey,

I am buying a TESLA this Monday (P85) and wanted to know how long does it take TESLA to update the vehicle ownership and when can i start using the app?

After i sign the papers, i will call TESLA and let them know I am the owner..what are the next steps?

thanks

 

[croixkat]

Mine worked on the way home from picking it up.

 

[usa9910]

Sorry I should have added I'm buying it from a Salesman in Ontario not from the Tesla dealership

 

[vraev]

I bought mine direct from Tesla and it took 2-3 days to get the app up and running. I had to call Tesla customer support, ensure the car was properly registered to my account before I could log in.

 

[CarolinaBMXers]

Once they got copy of my registration/ title on a Thursday, it worked on Monday....

 

[mknox]

I sold my 2013 S to its new owner via Tesla when I purchased my new Model X (Convenience Sale). I could still "see" my old car on the app along with my new one for about a day.

 

[.jg.]

In my case, it took almost a month before Tesla added the car I bought privately to my Tesla account. In addition to the documentation that I emailed to them (registration, driving license, etc.), Tesla also waited until they received confirmation of the transfer of ownership from the previous owner. The previous owners had gone to a holiday home in another country and their domestic staff only took interest when I suggested that my service would be booked on the previous owner's account.

 

[Mayo]

Email Tesla Customer Support they will do nothing over the telephone. I had to remove a sold tesla. and was requested to email them a copy of my ID and all paperwork related to the sale of the Tesla. After following thier instructions it took another three weeks for it to be removed. Good Luck