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How long should annual service take? In hours?

Discussion in 'Roadster' started by TOBASH, Jul 25, 2017.

  1. TOBASH

    TOBASH Member

    Joined:
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    I brought my car in at 12 for annual service.

    At 3:30 PM they told me it would be ready at 5.

    Does not seem they could clean out PEM in that time.

    Brooklyn TESLA center.

    Best,

    T
     
  2. TOBASH

    TOBASH Member

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    Anyone? I'm in a real time issue, with them asking me to fetch my vehicle. I feel they did not do a proper warranty type annual service.

    Could one of the guys who knows or who had a prior warranty weigh in please.

    Thanks In Advance,

    T
     
  3. wiztecy

    wiztecy Active Member

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    Annual service is something that can be performed in a couple of hours, especially with the 1.5 and having all the proper equipment and steps documented to do so. The two times I had taken my Roadster in I'd leave it there for a couple of days just so they'd have wiggle room with the techs to work on it. But if they're running their schedules efficiently, I don't see an issue with that time-frame.

    The key is asking for the break down of what indeed they're servicing and checking.
     
    • Like x 1
  4. MileHighMotoring

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    The Roadster's service is basically removing the PEM and cleaning it. That should certainly be doable in 5 hours.

    I agree completely.
     
  5. Gary1M

    Gary1M Member

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    I recently took my 1.5 in for its annual service and a TPMS sensor replacement at the Torrance SC (which specializes in Roadster service in So Cal). Dropped it off at 9:00am and got the call it was ready around 3:00pm.

    Five hours for an annual service is doable if the technicians have the necessary experience with Roadsters and the shop is operating efficiently.
     
    • Like x 1
  6. TOBASH

    TOBASH Member

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    Thanks one and all!!!
     
  7. dhrivnak

    dhrivnak Active Member

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    Yes I have done mine in that amount of time. It is possible and possible to do a good job.
     
  8. hcsharp

    hcsharp Active Member

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    Removing the PEM and cleaning it is the most time consuming task but they have a long list of things to do. They check the the refrigerant, all the fluids, check brake pads, flush the coolant every 4 years, install latest firmware, perform a bleed test and a host of other things. If the tech has experience and nothing goes wrong they can do it all in 4 - 5 hrs. It often takes longer.
     
  9. heychubs

    heychubs Member

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    Curious what the cost of this service is now? I skipped a year, and it went from $700 to $1200. Does that sound right to you guys?
     
  10. supersnoop

    supersnoop Tesla Roadster #334

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    No, it was still $600 for me this year. Did they include some additional services?
     
  11. heychubs

    heychubs Member

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    In the text message, it looks like they would also perform a brake, coolant, rear diff fluid flush and refill. I guess it would make sense that it added to the cost, but I asked for the annual maintenance only. How often should these fluids be changed out? Should I perform those additional services?
     
  12. MileHighMotoring

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    Yeah, the annual is $600 or $700, but they do recommend things every few years like coolant flush, brake flush, etc. I spent like $1100 or $1200 on my last service because I figured better safe than sorry
     
  13. heychubs

    heychubs Member

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    That makes sense, if it's been a few years. I'll go ahead and do all that then, thanks guys!
     
  14. hcsharp

    hcsharp Active Member

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    My annual was $600 recently but it's different at each SC. In addition I paid to have my brake fluid flushed which you should do every other year. I can do it myself but it's a messy job, at least when I do it. It's worth it to pay Tesla for that task. I asked for coolant flush as well but they told me it only needs it every 4 years.
     
  15. heychubs

    heychubs Member

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    I've had my car for 3 years, and haven't had the coolant flush yet, so I think I'll go ahead and get that done too. It's been sort of slow to communicate with the Fremont SC, through texts and phone calls. They must be really busy getting everything ready for mass production of the Model 3. Their SC has shrunk considerably since I was there last year.
     

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