I got my car at the end of the June Ontario delivery push. Off the bat, many issues discovered, noted, and told will be fixed, including:
Slight deformity in frunk
Bubbled "leather" liner on driver side door
Scratched rear passenger window
Crumpled felt liner near windshield
Nicked steering wheel leather
Since taking delivery, within the first day-two, found:
LTE randomly shuts off, and requires screen restart to return
Car frequently found with screen crashed on entering car, requiring restart
Passenger side plastic misalligned and sticking up near footwell
Music has split second skips (happens with streaming and phone connected music)
Recently noticed soft plastic piece on passenger side under the car drooping... looks like the car is bent, but actually just some soft piece of something that is starting to droop down.
In mid August, after hearing absolutely nothing, I contacted the service center and been assigned a service person who told me I was "on their list". Only request was to send pictures of screen each time LTE drops, which I've been doing. Nothing has changed, and as you can see above, more issues are being added (!). I live about 2 hours away from the nearest service centre, and don't really want to have to make multiple drives in the winter back and forth for this to be fixed. I know there's a huge backlog of waiting, but what is "reasonable" to wait? When do people jump to the "escalate" button I'm told exists somewhere on the tesla website or car screen?
I realize these are a lot of relatively minor issues, but this is not a cheap car. Others I've bought at 1/3 the price had no issues. They weren't nearly as awesome, but it's still starting to bug me (that's not even mentioning how dirty the car was on the inside when I picked it up). What are people's thoughts? Advice?
Slight deformity in frunk
Bubbled "leather" liner on driver side door
Scratched rear passenger window
Crumpled felt liner near windshield
Nicked steering wheel leather
Since taking delivery, within the first day-two, found:
LTE randomly shuts off, and requires screen restart to return
Car frequently found with screen crashed on entering car, requiring restart
Passenger side plastic misalligned and sticking up near footwell
Music has split second skips (happens with streaming and phone connected music)
Recently noticed soft plastic piece on passenger side under the car drooping... looks like the car is bent, but actually just some soft piece of something that is starting to droop down.
In mid August, after hearing absolutely nothing, I contacted the service center and been assigned a service person who told me I was "on their list". Only request was to send pictures of screen each time LTE drops, which I've been doing. Nothing has changed, and as you can see above, more issues are being added (!). I live about 2 hours away from the nearest service centre, and don't really want to have to make multiple drives in the winter back and forth for this to be fixed. I know there's a huge backlog of waiting, but what is "reasonable" to wait? When do people jump to the "escalate" button I'm told exists somewhere on the tesla website or car screen?
I realize these are a lot of relatively minor issues, but this is not a cheap car. Others I've bought at 1/3 the price had no issues. They weren't nearly as awesome, but it's still starting to bug me (that's not even mentioning how dirty the car was on the inside when I picked it up). What are people's thoughts? Advice?
hahaha
