How to report navigation map issues?

[lzolman]

I noticed a problem with the navigation map (Boston area) and wondered, while driving, how to report it. I tried the "bug report" voice command but it didn't seem to give me a way to explain exactly what the bug WAS.

Anyone know how I get the info to Tesla?

 

[DerbyDave]

The maps are Google maps. You can report errors to Google at:

Report data or content errors on Google Maps - Google Maps Help

This article can help you find solutions to errors you may encounter in Maps. Important: You can only help us correct an error in Maps in some countries and regions. Add or edit information about pl

support.google.com

I have done this and they do eventually correct them. I do not know how to report Navigation errors to Tesla.

 

[lzolman]

The maps are Google maps. You can report errors to Google at:

Report data or content errors on Google Maps - Google Maps Help

This article can help you find solutions to errors you may encounter in Maps. Important: You can only help us correct an error in Maps in some countries and regions. Add or edit information about pl

support.google.com

I have done this and they do eventually correct them. I do not know how to report Navigation errors to Tesla.

Thanks! This smells like more Tesla's fault than Google Maps' though. Here's the deal: there are two exits next to each other off of I95 in the Lexington, MA area: Route 2A and Route 2. My directions said to get off at "Route 2", the map had a "2" with a circle around it, but that was ACTUALLY the Route 2A exit. The route 2 exit is a mile down the road.

Google Maps, if you go to the web site, has it correct, of course. But in the car, Route 2a is labeled as Route 2. I knew 2A came before 2 so I just got off, as the picture was clearly showing me getting off at the NEXT exit. But it was weird seeing it mislabeled.

[Edit:] Oh, now that I think about it, there may have been one earlier time when a trailing letter was omitted from a route designation on the map. That time there was no ambiguity, however, so I hardly even remembered that it happened.