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If new model 3 has been repaired

Discussion in 'The UK and Ireland' started by fumusic, Oct 19, 2019.

  1. fumusic

    fumusic Member

    Joined:
    Aug 21, 2019
    Messages:
    56
    Location:
    Essex
    I took my model 3 to a professional detailer to let him inspect for a ceramic coating quote. He spotted several defects which my unprofessional eye was unable to. Then he looked at the front and said that it looked very much like the bumper panel had been repaired. I opened the frunk and he showed me that the nuts had been tampered with and the paint between certain parts were different. If this is the case, am I entitled to a replacement? I collected my car on September 27th and it's done just over 500 miles.
     
  2. PilotD99

    PilotD99 Member

    Joined:
    Sep 21, 2019
    Messages:
    24
    Location:
    Strathaven
    Don't think they'd replace the car? Maybe respray the bumper
     
  3. JCremonini

    JCremonini Member

    Joined:
    Sep 11, 2019
    Messages:
    285
    Location:
    Bucks
    It’s probable that there was a defect on the car prior to delivery that they repaired. There is nothing wrong with them doing that ( after all the alternative is they wait for you to tell them and then do it ). If you believe the repair is substandard then , of course, you need to raise it with them and give them the opportunity to correct it.

    Not sure why you are even thinking you may be entitled to a replacement car.
     
    • Like x 2
  4. booyaka76

    booyaka76 Member

    Joined:
    Aug 19, 2019
    Messages:
    282
    Location:
    Ayrshire
    The minimum you would need would be a written report from the professional detailer.....Without that it's just one persons word against Tesla...

    If your that concerned about it - I would suggest booking a service appointment.
     
  5. Durzel

    Durzel Active Member

    Joined:
    Jul 17, 2019
    Messages:
    2,189
    Location:
    Bath, UK
    It can’t be that bad if you’ve never noticed it, no matter how “unprofessional” your eyes are.

    A detailer well obviously be able to tell if a panel has been resprayed as they’ll be able to check paint depth, etc.

    Cars get damaged and repaired prior to sale in a regular basis. So long as the repair itself is up to scratch I can’t see what case you’d have. Certainly no chance of a replacement car.
     

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