Is the Server for the Tesla mobile app down?

[SoCalGuy]

Currently getting a “temporary maintenance” And “unknown error” message in the mobile app while trying to connect.

 

[Slumpey326]

Yeah I am seeing the same thing.

 

[shodnett]

Yep, same here.

 

[PoitNarf]

Uh oh, bankwupt!

 

[skappler]

Down for me too in Northern VA.

 

[tljdesign]

Same

 

[Johnny Mac]

They closed tonight. Our cars are dead all our money is gone all our pets heads are falling off

 

[Grazant]

Same here SoCal

 

[sparkyT]

same here, I guess this means keeping a card key handy. Only owned one about a 2 weeks.

 

[ePowerman]

Yes, still down!

 

[sparkyT]

same here, I guess this means keeping a card key handy. Only owned one about a 2 weeks.

They should send out notices if it’s a planned outage.

 

[GolanB]

I’m getting an unknown error in my app. API has mostly been working though.

 

[meddlingkids]

Yes, in MD

 

[skappler]

Just came back online for me here in Northern VA

 

[EldestOyster]

same here, I guess this means keeping a card key handy. Only owned one about a 2 weeks.

Since there's a lot of this kind of thinking, I verified that the app's not connecting, then I went out to the car and got in, and put it in gear. See, there are many different things that go on with the phone. Entry (via bluetooth) will work even if looking at your car on the phone (via servers) doesn't. I also used the browser in the car (via WiFi), and played music from the phone (bluetooth again, but not the same connection that unlocks the car...). Looked at the supercharger map (WiFi again) but I don't know how to tell if it's current (nothing greyed out, though). Oh, and now the app just came back up.

 

[nvx1977]

same here, I guess this means keeping a card key handy. Only owned one about a 2 weeks.

you don't need tesla's servers to be up to use your phone as a key. As long as your phone is paired to the car via bluetooth (LE), you can lock/unlock it and drive it.

 

[Leafdriver333]

You don't need cellular network to use the phone key.
You can be in the mountains with no cell signal and the phone key will work just fine.

 

[Alset Srotom]

 

[Thunder7ga]

Yep.

 

[NuttyM3]

Yep, mine said Down For Maintenance and then went to the Unknown Error you’re showing.