Lock out of M3 PHONE and cardkey doesn’t work. Just got car. 52 miles on it

[Big Rob]

how I get in ? Called support and they said 12v battery alert, how does that happen? Anyone else have this problem. 2 days for mobile service to come fix. Arrrrggghhhh

 

[Bill Foster]

how I get in ? Called support and they said 12v battery alert, how does that happen? Anyone else have this problem. 2 days for mobile service to come fix. Arrrrggghhhh

I believe there are 12 volt connections at the tow hook plug for this issue.

 

[ewoodrick]

9v battery on wires at tow hook to open. Charge 12V battery to start computers back up.

Possibly have bad 12V battery, so don't cancel service if you get it working.

Look at manual under your online account for starting details

 

[dwong168]

Yikes. Just have the same problem. M3 fully charge last night. Called Tesla and They send a guy without any Tesla knowledge. Tried unlocking using traditional method with no success. It’s definitely software issue. I can turn on AC and make it honk with app but not unlocking using app, key, or physically standing next to car.

 

[ngogas]

Hmm that is very strange.