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Loss of LTE connection

ElRey

Member
Aug 6, 2020
235
73
London
If not being able to wake the car was bad I've now totally lost LTE connection to the car which is really annoying as when I get into the car I have to remember to turn on WiFi so I can use live navigation, play spottily and allow tessellate to log my data.

I had a service appointment booked for next month to sort out some issues and have added this. Anyone else experiencing this?
 

AlexMasters

Member
Mar 14, 2020
86
68
Kingston Upon Thames
Had the same problem with my car. I believe they had to change the LTE board. Symptoms were internment loss of LTE and following any software update. It eventually gave up completely. It may have been a problem with the mobile network that could only be resolved by provisioning a new card / IMEI.
 

ElRey

Member
Aug 6, 2020
235
73
London
Had the same problem with my car. I believe they had to change the LTE board. Symptoms were internment loss of LTE and following any software update. It eventually gave up completely. It may have been a problem with the mobile network that could only be resolved by provisioning a new card / IMEI.

First happened 2 days after delivery and then reconnected after a reboot. Then again recently and not been able to get it back.

I had this too two weeks ago. Result was 7 days at the service centre and new firmware for the connectivity board.

Oh wow. That's not going to be fun. Had a visit already booked to sort out other issues noted at delivery and was told no loaner but will get Uber Credits. Have added LTE to the list.
 

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