I got a call this morning that my car was still at the factory and wouldn't come out until tomorrow. Shortly after that I got a notification that my agreements are ready. I had the same problem with ID verification though. I have a new appointment tomorrow and I'll just bring my paper licence along with my passport (as proof of ID if they ask for something), and hopefully I'll be able to sign the agreements in person.This is my situation.
I ordered near the end of August and today is delivery day. They just called me to say that my car is out of production and is in transit to the Tesla site, so they're pushing my delivery window from 12-2pm to 4-8 bc they don't know how long it will take to get to them. I asked about the agreements issue and he said that shouldn't have anything to do with this and that he would "ping his people and see if they can push them through." He told me to check again in 30 minutes. So maybe it's something to do with the website? But I'd recommend calling and asking.