New lights, odd notches in light pattern

[PhilipRs]

I've driven my new MS with the Refresh 2.0 lights a couple times now at night. The low beams have a very odd pattern on the oncoming lane side. Not the expected notch so they don't shine in that lane, but something very different. You can see it in the photos below. The notches are more pronounced than the image shows. It completely goes away when the high beams are on.

Is this what others are seeing, or do I have an unusual problem?

 

[Jayy178]

I haven't driven my vehicle at night just yet with the refreshed headlights, but in my garage when they light up against the wall I noticed that too. A few notches that dip below the horizontal lines.

 

[fetar30310]

This has been happening on the Model 3/Y as well.

It is NOT the feature of the Matrix LEDs that blanks out sections to shield oncoming drivers from your lights, as there's no indication that Tesla has enabled that yet.

 

[DFWBrad]

My pattern is a bit different, but it's super off and has a weird notch as well. I have an appointment next Monday, so once I get into that I'll let ya know what they say.

Image attached for the crap show my lights are

 

[PhilipRs]

My pattern is a bit different, but it's super off and has a weird notch as well. I have an appointment next Monday, so once I get into that I'll let ya know what they say.

Image attached for the crap show my lights are

Thanks. I'm going to see if I can find a slight hill to take another photo with as I think that will really show the super odd notch. I'm anxious to hear about your appointment. I have a mobile one monday that was scheduled my my missing trunk shelf and software update, but the update came today, like a few others I see.

 

[PhilipRs]

A short video which shows the odd notches better than a still photo.

 

[VolcanoTacos]

Have you guys tried putting your gas in front of the headlight to see exactly where the notch comes from? Is it something physically on the headlight housing blocking it?

 

[PhilipRs]

My pattern is a bit different, but it's super off and has a weird notch as well. I have an appointment next Monday, so once I get into that I'll let ya know what they say.

Did anything get tweaked on your lights? My appointment is later this morning.

 

[DFWBrad]

Did anything get tweaked on your lights? My appointment is later this morning.

No....they bumped it to NEXT week last night -_-*

Let me know how it goes, they said they can do it at my house. Are you going into their shop?

 

[PhilipRs]

No....they bumped it to NEXT week last night -_-*

Let me know how it goes, they said they can do it at my house. Are you going into their shop?

It's in. You getting bumped make their saying they haven't worked on any new lights yet make sense. The were quite happy to see my video showing the issue.

 

[lbowroom]

Is it reasonable to expect a perfect straight line cutoff across left and right beams?

 

[DFWBrad]

It's in. You getting bumped make their saying they haven't worked on any new lights yet make sense. The were quite happy to see my video showing the issue.

Yeah I sent in multiple pictures, still curious how they're going to do it at my house

View attachment 793232 Is it reasonable to expect a perfect straight line cutoff across left and right beams?

They aren't supposed to look like ours, that's for sure xD

 

[PhilipRs]

So, no problem found. Though both the initial tech review guy and review by another tech, who both saw my video and agreed it's wonky... "Inspected both headlight assemblies. Found the condition is due to the high beam shutters. It is a normal characteristic of the vehicle headlight system. No further work needed."

So, the high beam shutters prevent the even lighting of the road by the low beams.

Disappointing.

 

[fetar30310]

I'd wager that the only way to see an improvement will be once Tesla releases matrix headlight software that allows for the movement of those shutters.

 

[PhilipRs]

I'd wager that the only way to see an improvement will be once Tesla releases matrix headlight software that allows for the movement of those shutters.

I believe you can't see the issue by throwing the lights on a wall. There are two very slight notches at the top that show up on a wall. I'm pretty sure those are normal. But the one that is concerning is the huge dip in the light on the left side that only shows up when driving at night. They didn't have the car at night so there's no way they were able to see it. I've written them about this so I hope there's something more to be done on it.,

 

[Graham J]

Maybe Apple makes the new headlights

 

[nilesborg]

At least I'm not upset I have the older style headlights anymore...

 

[DFWBrad]

At least I'm not upset I have the older style headlights anymore...

So, no problem found. Though both the initial tech review guy and review by another tech, who both saw my video and agreed it's wonky... "Inspected both headlight assemblies. Found the condition is due to the high beam shutters. It is a normal characteristic of the vehicle headlight system. No further work needed."

So, the high beam shutters prevent the even lighting of the road by the low beams.

Disappointing.

So....essentially short of them maybe leveling mine out, The weird pattern of the light is just the nature of it -_-* great lol

 

[DayTrippin]

I never would have thought I'd be happy that I didn't get the refreshed lights. I also can't say the old lights were as bad as I thought they might be as I've driven them more at night.

 

[Graham J]

Just curious what are the advantages of the matrix lights supposed to be? I know they can project patterns etc. but is there any indication as to how this will be advantageous while driving?