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All cars can get dinged up in transport and the dealers usually fix them but in my experience it doesn’t happen nearly as often as what happens with Tesla which begs the question on why so many cars have issues from delivery unless it happened at the factory. I’ve ordered several cars from Lexus and BMW and some of those cars came from Japan and Germany and were absolutely perfect, no dings, chips or scratches anywhere. Even a Dodge I bought a few years ago was perfect. Not sure why Tesla has such issues delivering cars.Delivery date has been bumped one more day, now to 8/25. I found out that when they inspected the vehicle off the truck, they found a "paint chip" on one of the doors. That required them to have that part of the door touched up and reconditioned, which took time not because of the level of effort, rather the number of other vehicles that had earlier deliveries that were also being detailed and/or fixed up. That's their story...
Is this sort of problem unique to Tesla? Do other manufacturers have cars that get dinged up during transportation or did it likely leave the factory this way? Seems strange and unsettling, but maybe we just don't hear about this as much from MB, Audi, Lexus, etc. I know Audi literally wraps their entire vehicle in a sheet/cloth during transportation, in addition to the factory white tape they have on all major parts of the car's body. I believe many others do that, not sure if Tesla does. Makes me think they should invest in some way to better protect the cars in transit.
Agreed and it would seem to be something almost entirely in their control and "chain of custody" to hold themselves accountable for. I've also ordered from Land Rover and Audi, never had such an issue. In both of those instances, when the vehicle arrived at the dealer, I got a call the same day to prepare to pick up the next day with zero issues in terms of dings/damage to the vehicle in transit. Either they are using unprofessional or unreliable contractors to transport their vehicles and/or to meet their 'Street metrics, 99% vehicles produced are shipped out regardless of the physical condition it is in. Almost everything "passes" inspection at Fremont...All cars can get dinged up in transport and the dealers usually fix them but in my experience it doesn’t happen nearly as often as what happens with Tesla which begs the question on why so many cars have issues from delivery unless it happened at the factory. I’ve ordered several cars from Lexus and BMW and some of those cars came from Japan and Germany and were absolutely perfect, no dings, chips or scratches anywhere. Even a Dodge I bought a few years ago was perfect. Not sure why Tesla has such issues delivering cars.
Well it was a $92k car at the start of 2021 before the Refresh added +$28k, and then another +$16k was arbitrarily added starting last JuneMy next car will not be a Tesla. I expect more for 140k.
I assume you’re working through Tesla service to get the memory seat issue fixed? It should work…would seem like a pretty simple fix or a software issue?The word “Plaid” was gone sometime in early 2022. I have a 2022 Plaid built in late 2021 with the word Plaid on the rear but took it off and put a square plaid badge from Amazon in its place and ordered a factory plaid badge for $8 from the service center. They are supposed to bring it to me next weekend.
That’s great to hear about your car having no issues. Mine had issues but nothing compared to what I’ve seen on here. I still wish my memory seat worked but if that is the only thing broken I guess I can’t complain too much but it sucks for getting in because that means easy entry doesn’t work.
I lost the memory seat function after one of the software updates and after 2 trips to 2 different service centers and hours of waiting, all I got was they couldn’t figure it out and said hopefully a future software update will fix it.I assume you’re working through Tesla service to get the memory seat issue fixed? It should work…would seem like a pretty simple fix or a software issue?
That sucks and I’m sorry to hear about this. I hope it eventually resolves itself. I know it’s annoying, but at least it doesn’t affect the performance or ride quality.I lost the memory seat function after one of the software updates and after 2 trips to 2 different service centers and hours of waiting, all I got was they couldn’t figure it out and said hopefully a future software update will fix it.
I posted that response from the service center here and people basically said it’s Tesla’s way of saying we have no idea what’s wrong and there is no fix so just go away. I gave up and after about 5 software updates it’s still not fixed.
Yes, from a local Northern VA detailer/shop. They did a great job and were awesome to work with. If you live in the area and are interested, I can provide more details. Let me know.Where’d you get the PPF and Tint installed? Northern VA?
Yes please… PM or post here.Yes, from a local Northern VA detailer/shop. They did a great job and were awesome to work with. If you live in the area and are interested, I can provide more details. Let me know.
I just tried to PM you and for some reason it won’t let me. I thought it’s because I’m not a Supporting Member (i.e paying the annual fees), but even after doing that I can’t message you. Do you have to subscribe as well for us to be able to do that?Yes please… PM or post here.
Thank you @J_Nixon , I tried to be as honestly objective as I could with my own experience and hopefully a good balance between the dichotomy of the extremes of negative and positive here. I hope your MS Plaid and delivery experience is an overall positive one as well. Sorry to hear about your M3LR, hope everyone safely made it through that.I thoroughly enjoyed reading through your delivery experience, thank you for sharing. I ordered an MS Plaid on 9/3 (MSM/19"/White Interior/EAP) and have a current EDD of 11/16 - 12/28. I could not be more excited, especially now, as I just hit a deer with my 21' M3LR last week. I will probably get the S before my 3 is fixed/drivable again. Did your car come from the factory with the all-seasons or did you put them on?
Thank you, my wife and dogs are alright and the only causality was the deer and the car.Thank you @J_Nixon , I tried to be as honestly objective as I could with my own experience and hopefully a good balance between the dichotomy of the extremes of negative and positive here. I hope your MS Plaid and delivery experience is an overall positive one as well. Sorry to hear about your M3LR, hope everyone safely made it through that.
My vehicle came with the summer tires. I purchased the all-seasons from Tire Rack and when the installer I used for PPF did their work, nearby was another auto shop they partner with to mount the tires and calibrate the TPMS. After over 800 miles of driving on the Michelin all-seasons, no issues and I'm very happy I went with those as the northeast seems have received an unseasonably cooler early fall this year.