New Model Y Remote connectivity issue

[Esan na]

This happened once before and is happening again on my new model Y, I am unable to connect to my Tesla remotely through the app to access controls and live view. Both my phone and vehicle are connected to cellular. I tried on different devices as well both connected on wifi or cellular. Anyone else experiencing the same or know a fix.

 

[Ti317]

I’m having the same problem with my M3. I have the premium connectivity subscription. I cannot tell when my car is charged at the L2 charger half a block away.

 

[Lockie]

I perhaps have a similar issue. Posted about it here:

Now and then the App won't connect via the Internet

Hey, I'm wondering if others have had this issue, I've had it a few times now. We're in the UK (south of England) and my wife takes the Tesla to work as usual but upon leaving home and our WiFi the Tesla App on my phone is unable to connect to the car. I asked her to check the cellular signal...

teslamotorsclub.com

 

[Millex]

You can try this out: Make sure your app is updated to the latest version. Try logging out and then logging back into your Tesla app. Restart your phone and see if that helps. When I had similar issues I did a soft or hard reset of my Model Y and it resolved the connectivity issues.