Was supposed to take delivery on 12/21. Upon their final inspection, they found a chip in the windshield. Delayed delivery to 12/22, then 12/23. Got a call saying that they need to push delivery to 12/27. 12/27 came and it was pushed to 12/30.
In the meantime, I had to leave out of town after 12/27. 12/29, they call and say they can deliver early. Obviously, I can't receive because I'm out of town. I asked if they can hold until 1/2 or 1/3. Except for a trade in, it's all been paid for. (You may know what's coming) They say, "No. Company Policy is a three day hold." But, I was ready to accept on 12/21, monies were sent and receipt was confirmed. The chip in the windshield messed things up.
After being put on hold, SA comes back and says that they can't put it on hold but they're almost positive that they can get me into a car/new VIN this week. A lot of people have delayed delivery and cars are coming in often. I say, "Ok."
1/2 comes up and I check my Tesla app. They push me all the way to March 1 - March 29. This contradicts what I was told a week earlier.
I sent an email to order support this a.m. and I'm waiting for a response.
This is really frustrating. They've had my hard earned money since 12/21. Thanks for letting me vent.
In the meantime, I had to leave out of town after 12/27. 12/29, they call and say they can deliver early. Obviously, I can't receive because I'm out of town. I asked if they can hold until 1/2 or 1/3. Except for a trade in, it's all been paid for. (You may know what's coming) They say, "No. Company Policy is a three day hold." But, I was ready to accept on 12/21, monies were sent and receipt was confirmed. The chip in the windshield messed things up.
After being put on hold, SA comes back and says that they can't put it on hold but they're almost positive that they can get me into a car/new VIN this week. A lot of people have delayed delivery and cars are coming in often. I say, "Ok."
1/2 comes up and I check my Tesla app. They push me all the way to March 1 - March 29. This contradicts what I was told a week earlier.
I sent an email to order support this a.m. and I'm waiting for a response.
This is really frustrating. They've had my hard earned money since 12/21. Thanks for letting me vent.