No DA assigned, and no answer to my question. Please advise.

[datoda]

Hello, first post here. Great to be part of the forum.

I placed an order on a M3 at a Tesla store on 11/14 night. Got a VIN assigned about 15 minutes after the order, and a delivery date was scheduled for 11/21 (!?). I was very pleasantly surprised given that I'd really want to get the $7500 rebate.

While reviewing/confirming my order, I noticed that the total amount due includes sales tax of the state where my car is (or will be) located. I shouldn't be paying that sales tax because I live in the next state over that has no sales tax (but there's a property tax due to the state/local government at registration, so it pretty much evens out). Rather than confirming the order outright, I sent an email asking about getting that removed to [email protected] the same night, so far I haven't heard anything. I also tried to call customer service and the wait time was insanely long.

And no DA has contacted me yet.

I would have contacted the OD who helped me with the order, but she's on vacation.

Do you have any suggestion on what I should do next to ensure that my delivery date won't slip? Thanks in advance!

 

[TD_alseT]

Shouldn’t be an issue in your state. For my orders, someone contacted me directly 3-4 days prior to delivery AND they produced a “final” MVPA that had my correct contract. I would imagine that you would hear from someone today or tomorrow.

 

[hanergy]

To he honest, I would either call the store and press delivery team or keep waiting on the phone with HQ. I literally waited an hour and 20 minutes the other day to speak to someone.

 

[Bleedblue82]

If you are talking about MA and NH, be careful. MA will make you pay sales tax on anything bought in the borders of the state. You might need home delivery. So, what the guy above said.

 

[datoda]

Shouldn’t be an issue in your state. For my orders, someone contacted me directly 3-4 days prior to delivery AND they produced a “final” MVPA that had my correct contract. I would imagine that you would hear from someone today or tomorrow.

Thanks for your reply. In your experiences, did you confirm the original amount to get the process going? I haven't confirmed and I wonder if that's blocking things. Thanks again!

Thanks to others' replies/heads-up too!

 

[TD_alseT]

Thanks for your reply. In your experiences, did you confirm the original amount to get the process going? I haven't confirmed and I wonder if that's blocking things. Thanks again!

Thanks to others' replies/heads-up too!

Yes, enter the information that you have (i.e. - registration, insurance (if required in your state), payment info. etc). they will all change to check marks eventually. Once you have that ready, if you don't hear from them, I would call.

Fyi - I don't have any inside info. Just my recommendation based on what I've seen from the forums.