No sound after declining incoming phone call

[NeilG40]

While out driving today I received a call that I declined, I didn't notice at first but for the next few minutes the car stopped making any noises, eg indicators and the radio didn't come back on. Anyone else had this occur?

 

[Radders]

Similar.
Not specifically after declining a call seems to be call related though, only seemed to happen after a recent update, and bluetooth calls playing up a bit aswell, calls come in and ring but when I answer nothing,.

But total loss in all sounds algappend about 3-4 times in last 3-4 weeks.

 

[Bobbins]

Very similar - I have an ongoing intermittent problem where the phone appears to be connected and can be controlled via the car’s display but there’s absolutely no sound and the mic doesn’t work. If during a call I switch the phone to phone or speaker it works fine through the phone, switching back to the car and the speaker/mic drop out.
This week I’ve noticed that intermittently I have no sound from the indicators and I’m sure the two problems are related, I just need to monitor it to check.
It’s not related to cancelling calls though, it can happen making or receiving calls and is happening enough that I’m losing trust in getting a functioning connection.

 

[Radders]

Yes I'm just monitoring at the moment, hoping a firmware update will sort it soon ,as has been ok since November, and only started about 3-4weeks ago.

 

[ACarneiro]

Yep, same thing for me.
Latest firmware update was really not worth it for me.... :/

 

[Mr Speirs]

Yeah same for me.
Phone hardly ever works now.
I get no indicator sounds at all currently.

 

[Ticked]

I reported this to service and was advised to hard re-boot. Sounds have been fine since.

 

[RichieC]

Im having issues with no sound in phone calls too since the last update.. not always.. but quite a lot of the time.. then once ive tried to answer a call and got no sound, i then dont get sound in anything else (spotify, radio etc).. until i restart a track in spotify etc then it comes back

 

[Mf03]

Yep same here posted earlier this week about it. Mine has happened after trying to answer a call but get no voices coming through and they can’t hear me either. After the call ends get no sounds for a few minutes and then radio/music comes back full blast. Scares the sh*t out of me.
Also had it one morning with no call first. Done a hard reset and still occurs Outgoing calls are fine so far

not sure if it’s related but also now getting hundreds of sentry notifications a night now. 167 last night. Used to be 4-5!!

 

[Pazz]

Same here also. 2020.20.12 has a lot to answer for!

 

[Ant M3]

I’ve had a mobile ranger force install a software patch because of these kind of issues over the last few weeks
I can’t say for sure if it’s fixed as I’m hardly driving around in it at the moment

 

[Ant M3]

I’m still on 2020.20.12 btw but had a patch applied ... btw it wasn’t the only reason he came out , he also fixed a bonnet alignment issue and the inner wheel arch displacement

 

[AndrewGR]

Mobile ranger visit to fix phone problem was cancelled at 2 days notice because they decided they needed a firmware update. It’s clearly now a well recognised problem.