Ohme chargers - update for Tesla Drivers

[HenryT]

I received the following email from Ohme yesterday which may be of interest to other Ohme users;

"Tesla have made an unannounced change to their system which is causing intermittent problems for some Ohme Tesla users.

We are working on a fix and will have this in place shortly.

In the interim period we suggest you:

1. Open your Ohme app prior to plugging in your vehicle
   
   
2. Wait for the range/mileage to update in the Ohme app
   
   
3. Plug your car in as normal
   

As soon as we have a fix in place, I'll be back in touch. If you have any further questions or issues, please call me on 020 3375 1586.

Best wishes,

Beth

Ohme Customer Care Team
[email protected] | T: +44 20 3375 1586
www.ohme-ev.com"


As it happens, I no longer have an Ohme charger after having the Matte unit (the box which takes care of earthing, apparently) fail twice.