Just over 3 weeks ago, I ordered a MY Performance. I was pretty excited when the SA said he could match me to a vehicle with just under 1500mi with an $1800 discount. I took delivery on that vehicle, only to get home and realize the wheels were the 19" Gemini, and I had none of the other PUP features. (This was before I knew what PUP was).
I lodged several questions with Tesla, basically run in circles, it wasn't until 4 days later that the service tech I was set up with informed me that I had a 'stealth mode' MY, and let me know that there used to be a separate PUP option.
I would have returned the vehicle, but they would not take it back as it had over 1000mi on it. Apparently the 1000mi return policy applies to the mileage on the vehicle, not me putting 1000mi on the vehicle. I was sold a vehicle that never had the return policy apply to it.
I'm at a loss here, I would have never purchased the vehicle without the advertised performance features, could not return it, and 3 weeks later Tesla offered me a $100 discount code to use in their store. They back themselves up saying that there wasn't anything not disclosed on the sales order. The thing is, as far as I can tell, the sales order is missing "PUP Upgrade" from a line item, that I could never know existed without researching for it.
Any ideas?
I lodged several questions with Tesla, basically run in circles, it wasn't until 4 days later that the service tech I was set up with informed me that I had a 'stealth mode' MY, and let me know that there used to be a separate PUP option.
I would have returned the vehicle, but they would not take it back as it had over 1000mi on it. Apparently the 1000mi return policy applies to the mileage on the vehicle, not me putting 1000mi on the vehicle. I was sold a vehicle that never had the return policy apply to it.
I'm at a loss here, I would have never purchased the vehicle without the advertised performance features, could not return it, and 3 weeks later Tesla offered me a $100 discount code to use in their store. They back themselves up saying that there wasn't anything not disclosed on the sales order. The thing is, as far as I can tell, the sales order is missing "PUP Upgrade" from a line item, that I could never know existed without researching for it.
Any ideas?