SO, let me get this straight : they gave you a pre-qualification on credit and an initial estimate on your trade in which one can use prior to an order. BUT THEN you have to pay $250 and make an order to initiate the actual process in the app to get an actual credit decision and an ACTUAL trade in offer. Complete and utter bull-crap! They gave me one trade in offer before I ordered, then after I ordered they lowered it by $3,000. AND now I learn they changed the conditions a while back so that the $250 is non-refundable regardless of their credit decision and anything else that may happen along the way. I always loved Tesla because one did not have to work with independent dealers, BUT the thing I've learned here is that those independent dealers treat you better. I'd have my $250 back in my pocket by now. Common sense would dictate one can get a final credit decision and actual trade offer BEFORE putting even $1 towards a new vehicle. Holy crap that's bad.