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phone sound quality

hoops129

Member
Aug 7, 2018
132
22
Chandler, AZ
I had a model 3 for 2 years and rarely had anyone complain on the other end about the sound quality when making phone calls. However, now everyone tells me that their voice is echoing back at them when they talk. They say it's almost unusable so I have to disconnect bluetooth in order to continue the call. Has anyone else had this experience? Should I schedule a service call with Tesla?
 

Riguy

Member
Mar 8, 2020
80
69
Oakland Park, FL
Ive had that same complaint numerous times. Ive never mentioned it to the service department as I have a host of other issues to fix first, lol. Ive tried adjusting the volume on the phone but it didn’t seem to help. I have an IPhone 11 for reference.
 

M0del Yada

Member
Jun 23, 2020
58
18
Florida
Not 100% sure this is the cause in your case, but there has been much discussion about phone call quality issues while the phone is on the wireless charger.
 

Inforthechase

Member
Jul 12, 2020
45
25
Orlando, FL
This happens to me too. I haven’t tested this solve yet, but one time it was happening I looked down and saw my phone lite up. I pressed the button to put it to sleep and that seemed to help. It was like the phone’s mic was picking up the sound as well as the Bluetooth. I’ll have to try it again with a bit more of a test plan.
 

davraker

Member
Aug 26, 2020
98
61
Northampton, Ma
I have a different issue with my iPhone on Bluetooth. When I receive a call, it starts out fine, but at some point the volume on the incoming voice goes so low I can hardly hear the person. At first I though this was a cellular issue, but it happens every call. Any ideas?
 

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