My main screen is black and the scroll wheels will not control any of the functions. The car drives and charges and I am waiting for a service appointment (2 weeks). Problem is that the AC is on and I can’t shut it off. It is set to 66 degrees and has been running nonstop for 36 hours. Any suggestions on how to get it to turn off? I tried both soft and hard reboots without any luck. The app won’t control the vehicle any longer. I am sure it is not good to run the AC constantly.
Let your battery die. Or, just show up at the service center. They’ll usually get you in for things like this.
Pull the fuse? And for what its worth to you, I know of someone else that's going thru the same right now.
Yes you can just pull the hv power loop and pull the 12v battery terminal so that the car has no power. I assume you've done a reboot attempt.holding both scroll wheels for 30 seconds?
Thanks- good advice on the service center. I am not super thrilled to have to drive 45 minutes with the car in its current state...
Yes- I have tried the hard reboot several times, not sure I did a 30 second hold, though. In the past it reset after about 10 seconds. I’ll try holding it longer to see if that works.
I was thinking that might be the only option. It’s a bummer for sure, crappy design. I knew it would eventually fail, but was hoping to swap for MCU2 if it actually be some a reality.