Due to multiple & frequent outages in my area, I decided to go with powerwall 2’s. Part of this decision vs a gas generator was due to the fact that I was promised that when the power from the utility was cut off (outage) the powerwall 2’s would kick-in within a few milliseconds and maintain my solar production (SolarEdge inverters) during the day time. However, I’m finding 2 issues:
a) at night (no solar) the switch from grid power to powerwall is more than a couple seconds. This is NOT a few milliseconds as was promised.
b) during the day, if/when an outage occurs, the solar inverters are reset and require several minutes to come back 100%.
We have the powerwalls configured to Backup Only mode.
Question: is this Normal? If so, why does Tesla advise “millisecond” switchover? if it’s not normal, what do you recommend as troubleshooting?
Thanks in advance!
a) at night (no solar) the switch from grid power to powerwall is more than a couple seconds. This is NOT a few milliseconds as was promised.
b) during the day, if/when an outage occurs, the solar inverters are reset and require several minutes to come back 100%.
We have the powerwalls configured to Backup Only mode.
Question: is this Normal? If so, why does Tesla advise “millisecond” switchover? if it’s not normal, what do you recommend as troubleshooting?
Thanks in advance!
