Hi folks.
Years ago I won one of the rare red "signed" powerwalls from the referral program. I had it installed in my home at the time as purely backup as we didn't have solar.
We moved from that house in 2020 and put the red PW into storage waiting for Tesla solar to be installed at the new house.
That finally happened in the summer 2021 when I had 24 panels plus a new PW2+ and the older red PW installed with it. Even being in storage for 18 months, it still had a 95% state of charge.
Anyway, a few months ago I get a few calls from Tesla Energy saying that the red powerwall is throwing some error codes and needs to be replaced (under warranty).
The two techs came out to investigate and they told me that "new" red powerwalls come up every once in a while and I can wait for one of those to replace the faulty unit. They'll let me know.
Two weeks go by, and I get more calls from HQ -- there are no red PWs available to replace, only white generic ones. There are essentially no options to keep a red PW -- I'd be sending it back for a new white replacement. I don't really care about the "signed" part, I just want a red replacement. But that's not an option. They ran it up a few levels and they all said "nope, not gonna happen".
Can anyone think of any options or alternatives? I asked if I could keep the red one, and they said nope (as expected).
So I'd like to get this fixed to restore my two PWs to full capacity, but it looks like my only option is to just suck it up and have it replaced.
Thoughts?
Years ago I won one of the rare red "signed" powerwalls from the referral program. I had it installed in my home at the time as purely backup as we didn't have solar.
We moved from that house in 2020 and put the red PW into storage waiting for Tesla solar to be installed at the new house.
That finally happened in the summer 2021 when I had 24 panels plus a new PW2+ and the older red PW installed with it. Even being in storage for 18 months, it still had a 95% state of charge.
Anyway, a few months ago I get a few calls from Tesla Energy saying that the red powerwall is throwing some error codes and needs to be replaced (under warranty).
The two techs came out to investigate and they told me that "new" red powerwalls come up every once in a while and I can wait for one of those to replace the faulty unit. They'll let me know.
Two weeks go by, and I get more calls from HQ -- there are no red PWs available to replace, only white generic ones. There are essentially no options to keep a red PW -- I'd be sending it back for a new white replacement. I don't really care about the "signed" part, I just want a red replacement. But that's not an option. They ran it up a few levels and they all said "nope, not gonna happen".
Can anyone think of any options or alternatives? I asked if I could keep the red one, and they said nope (as expected).
So I'd like to get this fixed to restore my two PWs to full capacity, but it looks like my only option is to just suck it up and have it replaced.
Thoughts?