Premium not working on mobile network

[0CO2]

Has anyone else had or currently have issues with their premium connection on the mobile network? Mine works at home when the car connects to the house wifi but only randomly works on the road. If I want music I need to use the phone. The only other "new" thing in the car is the latest software update. Could this be the gremlin?

 

[Aloha666]

I had same issue since 2021.44.5 update

 

[0CO2]

Tesla have said multiple cars with the same problem. Booked in for service.

 

[Aloha666]

Same, no contact so far, my earliest appointment was set for 1/15/21.
I was hoping 2021.44.6 would resolve the connection issue. Nope.

 

[0CO2]

Needed SIM card replacement. Fixed now

 

[moa999]

I have had an occasional issue in recent updates where the car gets stuck on 3G rather than LTE and sometimes won't play music.

It doesnt seem to keep on seeking LTE if it first jumps into a 3G signal, and sometimes it seems to only land a voice stream rather than date (3G+ or HSPDA).

I've typically fixed by either turning Wifi on, then back off.. or just stopping car. Walk away lock, then come back

 

[Aloha666]

Needed SIM card replacement. Fixed now

congrats!

 

[0CO2]

I have had an occasional issue in recent updates where the car gets stuck on 3G rather than LTE and sometimes won't play music.

It doesnt seem to keep on seeking LTE if it first jumps into a 3G signal, and sometimes it seems to only land a voice stream rather than date (3G+ or HSPDA).

I've typically fixed by either turning Wifi on, then back off.. or just stopping car. Walk away lock, then come back

That could turn into a long trip to the shops for bread and milk…

 

[Wol747]

Which network does it use?

 

[moa999]

Which network does it use?

Telstra in Australia