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Purchase a Maintenance Plan or Extended Service Agreement from Tesla Online

Discussion in 'Model X' started by hndmountains, Sep 17, 2017.

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  1. hndmountains

    hndmountains Member

    Joined:
    Apr 23, 2017
    Messages:
    8
    Location:
    California
    Hi,

    I'm just about to purchase a maintenance plan and extended service agreement from tesla.com.
    However, the option is gone now and asks me to contact [email protected] instead.
    (It was there a few days ago).

    Does anyone know what's going on?

    Thanks.
     
  2. Gwgan

    Gwgan Almost a wagon

    Joined:
    Aug 11, 2013
    Messages:
    1,637
    Location:
    Maine
    No intel about new changes, but I was not able to buy a maintenance plan for the X at any time, but did buy an extended service agreement.
     
  3. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    3,041
    Location:
    Northern Virginia, USA
    Right now, before I take delivery, I have these options, which says you can get the MP until a year and 12,500 miles/20,000 km
    and the ESA up to 30 days or 1000 miles/1600 km after the original warranty expires.

    I would assume those options would still be there for those periods?

    upload_2017-9-18_11-40-58.png

    Here's the detail page:

    Maintenance Plans
     
  4. jgalak

    jgalak Member

    Joined:
    Jul 22, 2017
    Messages:
    35
    Location:
    Bellmore, NY
    I'm trying to decide if the maintenance plan is worth it. I drive about 25000 miles a year, so the 4 year plan is really a 2 year plan. Seems worth it if I do the regular maintenance, but many here report they skip it with no ill consequences. Not sure.

    Extended warranty seems a no-brainer, but it looks like it can be bought when regular warranty runs out, so I plan to hold off until then, in case I change cars beforehand.
     
    • Like x 1
  5. SUMD

    SUMD Member

    Joined:
    Nov 3, 2016
    Messages:
    399
    Location:
    Palm Beach
    Came here to post something similar. Cheers!
     
  6. Gwgan

    Gwgan Almost a wagon

    Joined:
    Aug 11, 2013
    Messages:
    1,637
    Location:
    Maine
    Small print: ESA requires regular maintenance. The new vehicle limited warranty is not affected by missing service appointments..
     
    • Like x 2
  7. hndmountains

    hndmountains Member

    Joined:
    Apr 23, 2017
    Messages:
    8
    Location:
    California
    I emailed Tesla today and they unblocked me so I was able to order both maintenance plan and extended service.

    What's Interesting is even though the email said:
    Just as a reminder, Maintenance Plans must be purchased within 12 months or 12,500 miles (whichever occurs first) after the original delivery date of a new or pre-owned vehicle by Tesla. Unfortunately a maintenance plan cannot be purchased at this time.
    I was still able to order it. (this is probably a copy of some old email)
     
  8. AZ Desert Driver

    AZ Desert Driver Rare combination

    Joined:
    Mar 12, 2016
    Messages:
    1,116
    Location:
    Tucson AZ
    I just did my one-year service. Ranger said they have changed the pricing - to be what is actually done during the service, and not spreading the three year cost to the services. I would prefer to keep my money in my pocket until its time to spend, because I may not have the car for 4 years (crashes and death and other life events happen, making prepayments unwise).
    Its good to know what expenses are coming down the line - but I choose to pay them when due instead of anticipation. I think this is called Budgeting.
     
    • Like x 1
    • Funny x 1

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