So for those of you who have not yet read the threads on the scaling back of standards for Tesla's CPO program ("Buying a CPO Tesla feels like a SCAM" and "Does Tesla really want to have the worst CPO Program in the world?"), here's a quick summary of changes that appear to have been rolled out in phases since the start of 2018 (and mainly around April):
All of the above is homework that I wish I had done before I entered into the process of purchasing CPO through Tesla. I'm still not through the purchase process yet, but at this point, I'm pretty disenchanted with how it's gone thus far and am at this point frankly concerned about what it says about the health of the company. (If you're interested, I posted about my CPO purchase experience here.) This pains me because I've been a longtime fan of Tesla. Ever since the roadster first came out have been dreaming of getting my hands on a Tesla vehicle. As my wife can tell you, this is saying a lot because outside of Tesla, I'm not really a car guy so much as I'm a wanna be early-adopter gadget guy type. If this were any other car company, I would have definitely pulled out of this purchase process because of the sketchy CPO conditions and disjointed (though well-intentioned) service I've received thus far.
This is getting long so I'll hit enter for now and continue in a follow-up post...
- Tesla's current CPO verbiage states: "This car has passed a 70‑point mechanical inspection. For photos and more information, contact us" (I have been unable to find anywhere what those 70 points are). This is down from the original 200+ point inspection that defined the program when it first launched.
- Tesla no longer includes exterior/interior inspection or refurbishment as part of its CPO process. Instead, the buyer is expected to carefully inspect the photos that they furnish only upon request. In my case, I requested photos on several vehicles, but only received photos for one after I put a non-refundable down payment of $1000 on it. The photos appeared to have been taken using an old school digital camera of not particularly high resolution. Several shots were blurry but did help me to spot some water stains on the headliner. They did not include photos of makeup(?) smears all over the fabric of the driver and passenger-side sun visors.
- This post at Eletrek speculates this change to the CPO program was done in anticipation of a large influx of cars completing leases.
- According to the Order Advisor (OA) that I spoke with over the phone, Tesla does NOT utilize CPO cars awaiting purchase as loaner vehicles. However, that does not preclude loaner cars from potentially entering the pool of CPO vehicles.
- You will not be allowed to test drive the vehicle until you have
(For comparison, Mercedes's CPO provides a video as well as a detailed table explaining the criteria for certification in their program. It covers all things mechanical and cosmetic. On the other end of the car market, even Kia's CPO program frankly blows Tesla's program (in its current form) out of the water.)
All of the above is homework that I wish I had done before I entered into the process of purchasing CPO through Tesla. I'm still not through the purchase process yet, but at this point, I'm pretty disenchanted with how it's gone thus far and am at this point frankly concerned about what it says about the health of the company. (If you're interested, I posted about my CPO purchase experience here.) This pains me because I've been a longtime fan of Tesla. Ever since the roadster first came out have been dreaming of getting my hands on a Tesla vehicle. As my wife can tell you, this is saying a lot because outside of Tesla, I'm not really a car guy so much as I'm a wanna be early-adopter gadget guy type. If this were any other car company, I would have definitely pulled out of this purchase process because of the sketchy CPO conditions and disjointed (though well-intentioned) service I've received thus far.
This is getting long so I'll hit enter for now and continue in a follow-up post...