*UPDATE*
I got a text message on a saturday saying my car was ready and could be picked up "today or tomorrow". I replied back saying I'd come "tomorrow". Tomorrow would have been Sunday and my app said my car was still "in service mode" so I tried calling to confirm before I made the hour long drive to the SC. NO answer, and after looking up the business hours on google... concluded that they were closed.
On Tuesday morning, I got a text saying that my rep had been out of town and her coworkers texted me on accident. Whatever. The important thing was that my car was ready. I show up, ask questions... all anyone knows (and all that the paperwork says) is that the rear drive unit had a "fault" and that it was replaced. They did a courtesy inspection, topped off washer fluid, did some FW updates and did a factory reset/calibration, and was told that the car was driven/monitored for a day after the replacement.
So far, everything feels/drives great. I *think* my car is actually faster than before. However, that's either 1 of 2 things.... either I just got used to driving a 75D for the past week, or perhaps my original rear drive unit wasn't performing 100% leading up to the failure. But my guess is that I just got used to driving the S.
Total time from when the car came in to when I picked up was 11 days. There appears to be damage to the soft/rubber padding at the very bottom/edge of the front bumpers (assuming from the tow). Tow hook cover def show signs of a tool used to pop off. No mention about the aftermarket sub/amp I had in there.
Now that I got the "bad luck" outta the way.... I think my tesla will be smooth sailin' from here!
I got a text message on a saturday saying my car was ready and could be picked up "today or tomorrow". I replied back saying I'd come "tomorrow". Tomorrow would have been Sunday and my app said my car was still "in service mode" so I tried calling to confirm before I made the hour long drive to the SC. NO answer, and after looking up the business hours on google... concluded that they were closed.
On Tuesday morning, I got a text saying that my rep had been out of town and her coworkers texted me on accident. Whatever. The important thing was that my car was ready. I show up, ask questions... all anyone knows (and all that the paperwork says) is that the rear drive unit had a "fault" and that it was replaced. They did a courtesy inspection, topped off washer fluid, did some FW updates and did a factory reset/calibration, and was told that the car was driven/monitored for a day after the replacement.
So far, everything feels/drives great. I *think* my car is actually faster than before. However, that's either 1 of 2 things.... either I just got used to driving a 75D for the past week, or perhaps my original rear drive unit wasn't performing 100% leading up to the failure. But my guess is that I just got used to driving the S.
Total time from when the car came in to when I picked up was 11 days. There appears to be damage to the soft/rubber padding at the very bottom/edge of the front bumpers (assuming from the tow). Tow hook cover def show signs of a tool used to pop off. No mention about the aftermarket sub/amp I had in there.
Now that I got the "bad luck" outta the way.... I think my tesla will be smooth sailin' from here!