So I just bought my first Tesla, a gently used 2021 Model Y AWD, but I have several issues, rattle in front left dash after going over very bumpy ice laden roads with 20" induction wheels, (I'm switching to 18" Method wheels and 255/55R18 Vredstein tires), loose headliner on rear left side (you can see a big glob of black glue!), rear hatch with huge gaps and hitting the left tail light. I took it in for service and it's taking them a week to repair hatch and rattle and install hitch. They said hatch hinges were "out of spec" and need replaced, so they had to send them out to be painted, is this normal stuff?