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SentryCam files jump to end

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For a while now, maybe the past 3 months, I've found that when viewing SentryCam files, they play fine, but if I try to jump to a different point in the file, instead the file just jumps directly to the end. Whatever is causing this issue also keeps any of the website used to easily view the files from working. (like TeslaCam Video WebApp Player) If I use VLC it doesn't seem to suffer from this issue.

I tried using a faster USB drive but it made no difference. I had hoped it would be fixed in v10 but there was no change. Anyone else have this issue?