I just wanted to post this because Tesla's communication sometimes is really annoying. Earlier this month, my Tesla rep said I should fill out the SGIP reservation form so they could submit me for Step 3 (PG&E). After May 14th, I asked for a status update, and she said my reservation had been submitted. I checked the real-time spreadsheet and didn't see any pending reservation matching my zip code and number of powerwalls. She confirmed again that my reservation had been submitted. Last week I asked again because the spreadsheet still didn't list me. Yesterday I receive this:
"I received notice from my incentives team regarding your SGIP application. Due to the overwhelming demand of this rebate program, you did not make it in to the program for any of the 5 steps.
Customers are submitted as first in first out according to creation date of your Powerwall job.
It has been determined that our developer cap for the 5 steps has been reached. You will be put on waitlist and if a spot opens due to cancellation, non-return of documents, etc…The program will pull from the list."
This communication style really sucks. Why would they raise my expectations if there was no chance of getting in? I would feel much less disappointed if they had not raised my hopes by telling me I was going to be in Step 3.
I'm not sure what the "job creation date" is. When I first reserved my powerwalls, I was given the impression that the queue position was based on reservation date. This seems to either have changed or not to have been true.
Bottom line: Tesla reps apparently can be clueless and you can't trust them not to tell you things that aren't true.
"I received notice from my incentives team regarding your SGIP application. Due to the overwhelming demand of this rebate program, you did not make it in to the program for any of the 5 steps.
Customers are submitted as first in first out according to creation date of your Powerwall job.
It has been determined that our developer cap for the 5 steps has been reached. You will be put on waitlist and if a spot opens due to cancellation, non-return of documents, etc…The program will pull from the list."
This communication style really sucks. Why would they raise my expectations if there was no chance of getting in? I would feel much less disappointed if they had not raised my hopes by telling me I was going to be in Step 3.
I'm not sure what the "job creation date" is. When I first reserved my powerwalls, I was given the impression that the queue position was based on reservation date. This seems to either have changed or not to have been true.
Bottom line: Tesla reps apparently can be clueless and you can't trust them not to tell you things that aren't true.
