Amazing service from Tesla Birmingham.
Some little sh*t broke my rear light on Thursday night. Clearly a deliberate act as no other marks on the rear of the car…. Anyway, went on the app and booked an appointment to get it replaced and was offered Tuesday 1st November which I thought was very efficient. Lo and behold I receive a phone call like 20 mins after booking the appointment, “can we do it today for you?”
An hour later, a mobile technician turns up at my house and replaces said unit !
Awesome customer service !
Thank you Tesla Birmingham
Some little sh*t broke my rear light on Thursday night. Clearly a deliberate act as no other marks on the rear of the car…. Anyway, went on the app and booked an appointment to get it replaced and was offered Tuesday 1st November which I thought was very efficient. Lo and behold I receive a phone call like 20 mins after booking the appointment, “can we do it today for you?”
An hour later, a mobile technician turns up at my house and replaces said unit !
Awesome customer service !
Thank you Tesla Birmingham