Shout out for Tesla Mobile Assostance

[Chalks99]

Amazing service from Tesla Birmingham.
Some little sh*t broke my rear light on Thursday night. Clearly a deliberate act as no other marks on the rear of the car…. Anyway, went on the app and booked an appointment to get it replaced and was offered Tuesday 1st November which I thought was very efficient. Lo and behold I receive a phone call like 20 mins after booking the appointment, “can we do it today for you?”
An hour later, a mobile technician turns up at my house and replaces said unit !
Awesome customer service !
Thank you Tesla Birmingham

 

[Chalks99]

 

[Lord Farquad]

That’s the customer service that’ll make them a premium brand. Let’s see more of this efficiency.

 

[GlynG]

Another shout in support here from Birmingham service centre Ranger. Thursday 27th a ranger visited to fit a new rear spoiler - was due on 7th November - text to say they could do early - super guy who came, (Amarjit) very clean worker, very chatty and super enthused, and was fitted within 20 minutes. very impressive.

 

[Mr H]

View attachment 868776

I thought that hole was factory fitted......to let the condensation out...