Hi all who have performed or are considering the solar roof for their homes. I am inquiring about your experience with Tesla Direct for the install vs regional certified installers. I would like to know the following information; I hope these questions are not redundant because there is specific language to each one (as a point of clarification)
1. Did you choose Tesla Direct for install? If yes, how was the experience? If not, who did you go with and why?
2. When you were considering Tesla direct vs. Regional certified installer, what was the decision/s to go with certified installer? Service? Price?, Timing?
3. Since having the system installed and turned on, how has the support been from which ever installer you went with? Does it go quicker with certified installer?
4. For those who have installed the solar roof, how are repairs, issues handled? I would assume that if going with certified installer, they have to contact Tesla, and then they get parts and permission to replace parts under warranty. Would that be the correct assumption? How has that process gone? Is there a delay since you are not dealing with Tesla Direct?
5. Lastly, for those who were comparing pricing of Tesla Direct vs. Certified Installer, was the scope and cost of the project similar? Was the cost significantly more with certified installer than what it would have cost through Tesla Direct?
Many thanks in advance
1. Did you choose Tesla Direct for install? If yes, how was the experience? If not, who did you go with and why?
2. When you were considering Tesla direct vs. Regional certified installer, what was the decision/s to go with certified installer? Service? Price?, Timing?
3. Since having the system installed and turned on, how has the support been from which ever installer you went with? Does it go quicker with certified installer?
4. For those who have installed the solar roof, how are repairs, issues handled? I would assume that if going with certified installer, they have to contact Tesla, and then they get parts and permission to replace parts under warranty. Would that be the correct assumption? How has that process gone? Is there a delay since you are not dealing with Tesla Direct?
5. Lastly, for those who were comparing pricing of Tesla Direct vs. Certified Installer, was the scope and cost of the project similar? Was the cost significantly more with certified installer than what it would have cost through Tesla Direct?
Many thanks in advance